Once the goods arrive at our warehouse, We will send data for your confirmation,if everything is normal,we will ship the goods immediately after you arrange thepayment.

Full solutions: ocean (FCL/LCL), air, express, rail & multimodal transport; door-to-door/port-to-port/warehouse-to-warehouse options.

Air freight: 3–7 business days; ocean FCL: 18–35 days (major routes); LCL adds 3–5 days for consolidation. We’ll confirm an accurate ETA for your order.

Yes. A unique tracking number will be provided post-dispatch. Track via our website system or get regular updates via email/WhatsApp.

Yes. We handle DG, perishables, oversized & high-value goods—provide detailed commodity info (e.g., MSDS for DG) in advance for compliance.

Yes. Partnered with global warehouses—offer storage, consolidation, labeling, repacking & order fulfillment to cut your shipping costs.

Different modes of transport, transport time is not the same, if you want to know about the time of transport please feel free to contact us.

We currently accept Alibaba Trade Assurance, PayPal, Payoneer, Wire Transfer (TT).

Based on weight/volume, origin/destination, shipping mode, commodity type & extra services (customs/insurance). Get a free quote online or via our team.

Yes. Our team prepares all required docs (invoice, packing list, bill of lading, CO) and ensures compliance with global customs rules to avoid delays.

We offer cargo insurance options. If issues occur, we assist with claim filing and follow up until the problem is resolved.

Standard: Wire Transfer（T/T）.Paypal .Alibaba Trade Assurance， Payments accepted in USD, EUR & major currencies.

We serve 200+ countries/regions (key routes: Asia→US/EU/Australia, intra-Europe). Contact our team for service availability & cost-effective plans.

Yes, THC is a standard fee charged by port authorities for loading/unloading containers. It’s usually not included in basic freight rates and will be listed separately on your invoice.

Core documents include commercial invoice, packing list, bill of lading (B/L), certificate of origin, and customs declaration forms. Additional docs may be needed for special goods like hazardous materials or food products.

Typical transit times: Asia to European ports (e.g., Rotterdam, Hamburg) take 25–35 days; Asia to North American ports (e.g., Los Angeles, New York) take 18–28 days. Delays may occur due to port congestion, weather, or customs inspections.

Absolutely. We handle breakbulk, flat rack, and open-top container shipments for oversized/heavy goods (e.g., machinery, vehicles). We’ll arrange proper securing and ensure compliance with port and carrier regulations.

Yes. Prohibited items include explosives, flammables, toxic substances, and live animals (unless approved by IATA). Restricted items like batteries, liquids, and powders require special packaging and documentation.

Yes. You’ll receive a unique AWB (Air Waybill) number after dispatch. Track the shipment status via our website or the airline’s official platform for real-time updates on departures, arrivals, and customs progress.

For urgent goods, we offer express air freight services (e.g., priority cargo) with direct flights. This option skips consolidation steps and can deliver to major global cities in 2–5 business days.

Generally, customs clearance is only required at the destination country. However, some countries may require export clearance at the origin, especially for high-value goods or regulated products. We handle both processes for you.

We take full responsibility. Our customs experts ensure all docs and declarations are accurate. If delays occur due to our error, we’ll handle the resolution and cover any resulting fees.

We provide DDP service to over 200 countries and regions. For countries with strict customs regulations (e.g., certain African or South American nations), we’ll inform you of any special requirements in advance to ensure smooth delivery.

DDP fees are all-inclusive, so the upfront cost is higher than FOB/CIF (which exclude duties and destination fees). However, it eliminates hidden costs and surprises, making budget planning easier for you.

Yes. DDP is suitable for all shipment sizes—from small express parcels to full container loads. We tailor the service to your shipment volume and destination requirements.